Frequently Asked Questions
The Contract You Sign with Texwin is Put in Place to Protect the Seller and The Buyer.
Please pay attention to all areas of your contract. If there are certain customizations or details that you wish to have, it MUST be in the contract. If it is not added, our salespersons are not in a position where they can add it in with an initial. By keeping us in the loop, we guarantee you will receive the exact structure you plan to have. We provide drawings that both you and your representative must sign; this is just an additional step toward ensuring complete satisfaction with our company. If you would like to speak with someone about a specific structure or have other questions, you can contact Texwin Carports at (800) 636-4700.
There are two types of galvanized steel tubing that we use: Standard duty is usually 14-15 gauge which measures 2 ½” x 2 ½” and is used for many of our structures and Super Duty which is 12-13 gauge steel tubing that measures 2 ¼” x 2 ¼” and is available as an upgrade due to its strength and durability. The sheet metal we use is 29-GA with a premium paint, but you can also purchase our 26-GA sheet metal for a slight upcharge.
We expect to be Paid In Full before we leave your premises. If for some reason you cant be at the site at completion, please pay your bill before you leave. Your building has a 90 labor warranty and a 20 year rust through warranty anyway, so to avoid additional cost ($200.00) of removing a Lein or 2% per month late fees, pay in full the day of install. Throughout the process of choosing, purchasing, and installing your metal building, we protect our lien rights. This allows us to file a mechanics lien if you do not pay in full upon completion of installation. A mechanics lien clouds the title of the property and gives the contractor, subcontractor, or materials supplier the right to sell your property to cover the costs of labor and supplies. There is also a 2% per month late fee added as stated on the sales contract.
The size of the structure will play a role in choosing the size of your garage door as there are a few rules to go by. For example, if your garage door is going to be installed centered on one end, the leg height must be one foot higher than the garage door. If two garage doors are being installed on the end or a single door is going to be offset to one side, the legs will need to be two foot taller than the door/s. The legs also need to be two foot taller than the door if you are installed on the side of the building. We do like to mention that there will be additional charges added to the price of your structure if the garage door is to be installed on a side.
If you purchase a 12’W x 21’L carport, the frame width will be 12’ and the length will measure 20’. For an 18’W x 31’L carport or garage, the width will be 18’ and the length will be 30’. The extra foot that is added to the length of the structure is a result of the 6” roof overhang.
**Note: Vertical roofs do NOT have an overhang.
Our lead times depend on your location and the weather in your area, the number of orders coming into the manufacturing plant, and how many orders we have in your area. The majority of our installations are completed within 3 to 5 weeks; however, there are some areas that can be pushed to 5 and 6 weeks. During certain seasons of the year, lead times can be pushed back due to rain, high winds, snow, or threatening weather. Covid has changed delivery times beyond normal install times..Sorry
If you order a steel structure that does not have siding or sheeting on all four sides, it will move or sway with the wind. Keep this in mind if you are planning to order a carport or RV cover and your area is prone to high winds. The taller your building is, the worse the swaying will be. If this worries you, the best solution is to order a fully-enclosed garage or add additional paneling to the carport. If you would like to keep your carport open, you can bury posts in the ground and bolt them to the side of your unit. Danger if you build a building enclosed on 3 sides make sure you purchase storm anchors or install on concrete because you have created a wind trap and the building could be change zip codes with strong winds. This is not warranty so make sure You ask for the storm anchors!
There are three types of anchors we use for installing structures, including concrete expansion bolts, mobile home anchors, and 30” rebar anchors. For concrete pads or footing as the foundation, we use the traditional concrete expansion bolts. Our crew will drill holes into the pad, insert the anchors, then tighten the bolts. If the concrete happens to break out the side, you can easily use the concrete patch to fix it. Texwin Carports will NOT be held responsible in a case such as this. The 30” rebar anchors are intended for dirt or gravel foundations while the mobile home anchors are mostly used on our certified structures. Mobile home anchors can also be purchased for non-certified structures for an additional charge. Be sure to check for gas lines, sewer, water, or subterranean risks BEFORE our crew comes to install the building. Texwin Carports is not responsible for any unmarked subterranean hazards. Danger if you build a building enclosed on 3 sides make sure you purchase storm anchors or install on concrete because you have created a wind trap and the building could be change zip codes with strong winds. This is not warranty so make sure You ask for the storm anchors!
Before we can install your metal building, you need to be sure the designated site is clear of any debris or vegetation, is level, and accessible to our crew. The installation team must be able to drive within 50 feet of the site or additional labor fees will be charged of 4% to carry the material further. If you are not having the unit installed on concrete, we can still erect the building on your property as long as it is level. You are also responsible for 811 underground ,covenant searches, rights-of-way, the site prep, and obtaining any required permits. Please keep in mind that trees, houses, fences, outdoor buildings, and other obstacles can cause setbacks with our delivery and installation. Please make sure there are no power lines near the designated site as it is also illegal to install buildings under overhead powerlines. If you neglect to notify us of these impediments in writing, charges may accrue.
The tallest legs that we offer at Texwin Carports are 20’ tall. We provide the proper tools for our crews to install all structures up to 14’ tall. If your building is 32′ – 60′ wide it will require a lift, Buildings 12′ – 30′ wide with 15′ legs and above will require a lift, Buildings with a 6/12 Roof Pitch on 11′ legs and above will require a lift. The lift is also the customer’s responsibility; we do not provide those.
While each roof will provide reliable protection to your vehicle/s and valuables, there are a few differences. Horizontal roofs are installed with panels that run from end to end, draining any precipitation off the front or back of the building. Vertical roofs have panels that run from side to side, easily channeling any and all precipitation and other debris off the roof and away from the base of the structure. Our vertical style is much stronger due to additional framing, lasting longer than our other styles. If you order a structure that is 32’ wide or wider, you are required to include a vertical roof.
While we are more than happy to help our customers at Texwin, there will not be much of a price change. We recommend working with one of our dealers closer to you, they are experienced, professional specialists that will ensure you get your dream building. Our Texwin dealers are independent business’s. so it might be helpful to understand any purchase from them that is not on a Texwin contract is an agreement between you and the independent dealer which is outside of your written contract with Texwin. Re: If you buy concrete from an independent Texwin dealer that agreement is independent from your agreement with Texwin.
The spacing between the frame legs and the bows is generally 4 or 5 feet on center. With 26’ wide structures, or wider, all are spaced at 4’ centers unless the customer has a specific size in mind.
Your structures frame size is an outside measurement. Frame size is normally 1 ft shorter than call size. As examples a 12×26 frame is 12×25, a 20×21 frame is 20×20 and a 24×31 is frame size 24×30 and so on. If you have questions about this please contact us for more information. There are frame drawings as part of your contract so make sure you know your frame size before pouring your slab.
A concrete pad should be the same size as the frame of the building, not larger because water can seep under the base rail and into the building. The frame dimensions are on your contract, call and ask if you have questions. Do not make your slab larger than the building, this will cause water leaks.
All garage type door should have a door recess in the slab 6″ wider than the door and protrude 5-6’s in side the building and approximately 1-2″s deep. ( a 2×6 works well here.) This will not allow water to enter the building under the door. Look at the garage door on most modern homes for example.
Can concrete flex enough to damage my steel building?
Yes! Because of our expansive clay soils. This is easier to imagine if you think of gumbo clay as a sponge or an accordion in that it expands significantly as it absorbs water and correspondingly shrinks when that water evaporates or is absorbed by the roots of landscape plants. This process is a very powerful force. As gumbo clay shrinks or swells the resulting movement in the soil moves and flexes the concrete foundation as well. it damages foundations and forms cracks in a lawn many feet deep.
The result of this heaving of the soil can cause concrete to flex resulting is the sheet metal on the sides of the building to wrinkle (distort) but will generally return to normal as moister content in the soil returns to normal, eventually the effects of the flexing ground will take its toll on the concrete in a more permanent form with cracks. Texwin accepts no responsibility for this act of nature.
The only known answer to this is 24″ deep footings and a 6″ thick slab. This is an additional expense that is only done at the request of the customer but should largely keep concrete flex to a minimum. Still no guarantee but should help substantially.
If you close all the doors inside your building and go inside during the day, you will see light coming in from several places, this is normal with any building unless steps have been take to seal the building off. The building wont leak water but light can come in around trim which will block wind and rain but it wont stop light. This is even true of new homes until the are finished on the inside as well. To stop all light from coming in, the building would need to be spray foamed and most roll up doors do not seal well either so light will always come in around door tracts or above the door as well. Feel free to ask about this is you have questions, we promise out buildings wont leak water but there is no promise that they are light or air tight.